SECTORS WE SERVE
Lighthouse Consulting has been the premier operational consultant to the financial sector, since 2003. Lighthouse has been helping banks, creditors, debt buyers, collection agencies, law firms and vendors to these sectors to create better processes, increase production and decrease costs as well as training and development plans for the entire company
Lighthouse Consulting helps debt collection companies operate at their highest possible level while reducing the costs to operate. Using decades of experience in the debt collection industry Lighthouse Consulting can review a collection operation and find hidden improvements.
The primary focus of Lighthouse Consulting’s engagements is to help the operator increase profits so the improvements should quickly pay for themselves. By creating increased production and reducing costs to collect, the consulting creates profits.
Yes. Compliance is part of everything we do in the debt collection business so Lighthouse is very experienced in compliance solutions that create complete compliance and control the cost of same.
Yes, many of our clients have come to us to help them grow their operation or to sell the operation. We have found that many operators find a ceiling that impedes their growth. Lighthouse Consulting over the past decades has helped many clients to break thru their ceiling and obtain the requested growth.
News and Education
If you are a medium size debt collection firm you have a new option in doing business, partner with a PE firm. Private Equity firms from all over the world are looking hard at the debt collection space and investing billions of dollars to get in the game. WHY? The answer is simple that see
The truth is all the challenges are just in their head stopping them from seeing the reality. Things like I heard they all smoke weed all day, the place is not safe, they have bad electricity, they don’t have the internet needed and many more things that are all untrue. Jamaica is the number one
I first visited Montego bay Jamaica to audit a collection operation called Alliance One and in fact even though the business is now owned by another BPO the locals still call it Alliance One. At that time in the early 2000’s there were just a few hundred debt collectors on the island maybe 1000 at
As the staffing environment in the US becomes more and more challenging, it is more important for you to take advantage of labor in other countries. But each country has its own set of uses and challenges. As I see it most of the choices come down to the Philippines, India, Mexico or Jamaica. Sure