SECTORS WE SERVE
Lighthouse Consulting has been the premier operational consultant to the financial sector, since 2003. Lighthouse has been helping banks, creditors, debt buyers, collection agencies, law firms and vendors to these sectors to create better processes, increase production and decrease costs as well as training and development plans for the entire company
Lighthouse Consulting helps debt collection companies operate at their highest possible level while reducing the costs to operate. Using decades of experience in the debt collection industry Lighthouse Consulting can review a collection operation and find hidden improvements.
The primary focus of Lighthouse Consulting’s engagements is to help the operator increase profits so the improvements should quickly pay for themselves. By creating increased production and reducing costs to collect, the consulting creates profits.
Yes. Compliance is part of everything we do in the debt collection business so Lighthouse is very experienced in compliance solutions that create complete compliance and control the cost of same.
Yes, many of our clients have come to us to help them grow their operation or to sell the operation. We have found that many operators find a ceiling that impedes their growth. Lighthouse Consulting over the past decades has helped many clients to break thru their ceiling and obtain the requested growth.
News and Education
As a consultant to the debt collection industry I know you want to open a nearshore operation and reduce your US labor force. So what are you waiting on? Here are the most common answers I hear and why they don’t matter. My clients will not let me. I’ll bet you never ask or if
Debt Collection is a people based industry, even as you move to self-pay options the fact remains that people collect the majority of the money. But debt collections depend on entry-level staff and in the US today this is a challenge. So how do you find the finest people for the job? You get out
Are you exercising you ability to change and to create success? Most people are very afraid of change and therefore have difficulty maintaining success. They are able to reach success at times and for limited periods but they have trouble maintaining the success because they lack the muscles to change. When you are not comfortable
YES! I can do it. Want to know how? It is very simple its by reducing your costs. The biggest problems in the collection industry all stem from lower margins than the industry was founded on, much lower margins. As the industry has embraced the consumer friendly world of compliance and kinder collections the industry