SECTORS WE SERVE
Lighthouse Consulting has been the premier operational consultant to the financial sector, since 2003. Lighthouse has been helping banks, creditors, debt buyers, collection agencies, law firms and vendors to these sectors to create better processes, increase production and decrease costs as well as training and development plans for the entire company
Lighthouse Consulting helps debt collection companies operate at their highest possible level while reducing the costs to operate. Using decades of experience in the debt collection industry Lighthouse Consulting can review a collection operation and find hidden improvements.
The primary focus of Lighthouse Consulting’s engagements is to help the operator increase profits so the improvements should quickly pay for themselves. By creating increased production and reducing costs to collect, the consulting creates profits.
Yes. Compliance is part of everything we do in the debt collection business so Lighthouse is very experienced in compliance solutions that create complete compliance and control the cost of same.
Yes, many of our clients have come to us to help them grow their operation or to sell the operation. We have found that many operators find a ceiling that impedes their growth. Lighthouse Consulting over the past decades has helped many clients to break thru their ceiling and obtain the requested growth.
News and Education
No is not the end ,it is the opening you are looking for, the opening to find out what is needed to get a yes. But instead your staff just move to an easier account and that’s why your liquidation is lower than it should be and maybe lower than than your competition. It is
There are two kinds of people in this industry. As the industry seems to be entering a growth period as regulations loosen and banks begin to move paper again how are you getting ready to take full advantage of this growth period? Do you have the right software, the right vendors in place, the right
I have been a consultant to the debt collection industry for almost 20 years and have 40 years in the industry total. I have been living in Jamaica for the last few years as I saw this coming. I saw the staffing issues in 2016 getting worse I saw Trump elected, I saw consumer lending at
Staffing challenges are about to be multiplied as the industry opens up again and enters a new growth period. 2019 has already created many staffing issues for debt collectors such as ghost employees, low unemployment rates, hiring difficulties and training and retention issues. The 2019 US employee come with lots of challenges. So How are