SECTORS WE SERVE
Lighthouse Consulting has been the premier operational consultant to the financial sector, since 2003. Lighthouse has been helping banks, creditors, debt buyers, collection agencies, law firms and vendors to these sectors to create better processes, increase production and decrease costs as well as training and development plans for the entire company
Lighthouse Consulting helps debt collection companies operate at their highest possible level while reducing the costs to operate. Using decades of experience in the debt collection industry Lighthouse Consulting can review a collection operation and find hidden improvements.
The primary focus of Lighthouse Consulting’s engagements is to help the operator increase profits so the improvements should quickly pay for themselves. By creating increased production and reducing costs to collect, the consulting creates profits.
Yes. Compliance is part of everything we do in the debt collection business so Lighthouse is very experienced in compliance solutions that create complete compliance and control the cost of same.
Yes, many of our clients have come to us to help them grow their operation or to sell the operation. We have found that many operators find a ceiling that impedes their growth. Lighthouse Consulting over the past decades has helped many clients to break thru their ceiling and obtain the requested growth.
News and Education
As a consultant to the debt collection industry for the last 20 years I see the same issues over and over and the mentality of “this is the way we do it” has been the worst offender and the best money maker for my company. When did you last say it? Are you ready to
Just like an animal, a debtor will try to get away from the pressure rather than deal with it. Just like an animal will run when they face something they do not know how to deal with, a debtor will hang up the phone to avoid the conversation. The debtor does not know how to
This is a quote by Doug Llewellyn from the People’s Court How do you know that the service you are receiving will be worth the money? Doug Llewelyn from the People’s Court says, “The less you pay upfront the better service you will receive on the backend.” What does this really mean? I think the jest
Just like we are in charge of our attitude we are also in charge of how we allow people to interact with us. If you block the ways you allow people to communicate and interact with you, you are also blocking how they can make you happy. Many of us tend to only allow our