Is your business becoming more complex?

Lighthouse Consulting, LLC is dedicated to the development and implementation of tailored management systems and the required supportive human behaviors. Our work is focused on accelerating substantial improvements in total resource utilization that are measurable and sustainable.

Our mission is to design and implement new “Operating Models” to achieve specific increases in client competitiveness and profit margins.

Lighthouse Consulting’s methodology integrates Six Sigma changes in core value-creating processes, management systems, and technology with sustainable changes in organizational behavior to fuel extraordinary results.
Our results consistently exceed expectation and commitment with rapid, substantial increases in customer satisfaction, productivity, cost competitiveness and operating profit.

Lighthouse Consulting can show you how to position your business for success.

Tom Peters renowned author states that “Execution is missing 98% for success in business” this is confirmed by Jim Collins in “Good to Great” he writes “Building a great company requires 1% vision and 99% alignment”.

Watch this short video on YouTube to learn more about Lighthouse Consulting

We offer:

• Operational Assessment: Let us evaluate your current business model, processes and culture and provide suggestions for improvements using COAT (Consulting Operational Assessment Tool) we can provide an operational assessment of your operation for FREE .
• Operational Consulting: This program is designed for long term improvements in operational efficiencies and increases in revenues..
• Staff Development: Built to get your staff engaged in the profits and growth of the company!
• IT Consulting: System migration, Data transfer, Process Automation
• Marketing Strategies: Marketing plan, Sales documents and Deployment
• Sales Seminars: Mr. Duff takes the hard lessons learned in 30 years in the debt collection business and teaches sales principals to various sales organizations.

Operational Assessment

This is designed to get a fresh look at your current business model and find scaleable process improvement and opportunities not grasp in the current business model.

• FREE assessment of operational opportunities
• Operational evaluation of the business strategy
• Assessment of management skill levels
• Assessment of staff skill levels and effectiveness
• Client evaluation
• Suggestion for improvements using SIX Sigma
• Technology assessment and evaluation
• Profit review and suggestions

Operational Consulting

Starting November 2012 Lighthouse Consulting LLC now has FREE consulting!
Lighthouse Consulting would like to offer you FREE consulting from Lighthouse Consulting LLC, we have changed our business model and now are able to provide an operational assessment of your collection operation absolutely FREE and then we will provide SIX Sigma solutions built to overcome the challenges you face.
We can accomplish this using several tools we have developed but it starts with COAT, a web based Consulting Operational Assessment Tool. With COAT we can assess your current processes in a web based questionnaire format followed up with screen share sessions and teleconferences to get the current picture of the opportunities for improvement in your organization.

Lighthouse Consulting has consulted with many companies including law firms, collection agencies and debt buyers, credit issuers, landscapers, retail establishments, hotels and restaurants over the years. Our focus is on operational effectiveness resulting in increased profits.

We can help you define the future of the company is such a way that the roadmap is easy for everyone in the company to follow.

Staff Development

Lighthouse Consulting has developed many training programs over the years for the collection industry and we can help you train your staff to be focused on the profitability of your company.

IT Consulting

Lighthouse Consulting has programs that can help you build dashboards, reporting and interfaces for any collection system. we have partners that focus on the ARM space and have a high working knowledge of collection practices and practical solutions to drive revenue.

Marketing Strategies

We can help you define your target customer and build custom marketing plans to reach that target customer. We can help create websites, logos, sales brochures,  sales videos and then assist in deploying the marketing.

Sales Seminars

Debt collection is a the hardest sale there is: get someone to pay for something they have not been paying for  over the last 6 months in most cases they have not made a payment in years. I take those sales tactics and teach them to many other industries. In these tough times a simple sales pitch will not provide the results management requires so sales orginizations are being well trained and more strategic in their approaches.

Groups of 3-3000 are preferred but we can do larger or smaller groups in most cases.

Contact us for more info and to see a demo video.