I Wish I Knew How To ———

Do you ever say this to yourself? Being the leader of a ARM company these days is a challenge and most great leaders look to others for advice. How are you getting your advice?

Presidents have cabinet members, pilots have co-pilots and air traffic controllers, doctors consult other doctors and in fact most hi stress positions have assistants or advisors. As a leader of a ARM company where are you getting your advice from?

First lets answer a more important question; what kind of advise do we need and who would be best positioned to have that knowledge and lend that advise? Well in the debt collection business the main questions seem to relate to either compliance, profits, technology, business development or staff development. So that means you need a very rounded and connected person to advise you on these topics. This is the power of Lighthouse Consulting and Phillip W. Duff it’s CEO, he knows the answers!

Lighthouse Consulting works with debt collection agencies, creditors, law firms, first party, early out, third party, debt buyers and debt settlement companies daily. The knowledge obtained by this diverse business is what we are selling and what our clients need most, solid advice. We have seen hundreds of ways to do the same task and we have learned what works and what does not. Often the answers are easy to describe but achieving the tasks seem unobtainable until someone says have you tried this?

Lighthouse has been providing its clients advice since 2001 and we can provide lots of references but here is a sample.

Phil has impressed me with his ability to listen to concerns and find a solution. His unique approach gets the desired result accomplished with effectiveness. Phil Stenger, Esq. 

We no longer waste time and money wondering what we are missing. There is a greater comfort level, increased excitement amongst our staff and a genuine sense of greater things to come. James B. Atkins, Esq.

Phil has the ability to understand a collection process, see its value and suggest an improved version of the process that can be more productive. Stuart Wolpoff

At Lighthouse Consulting we have seen and fixed every problem known to the ARM industry so why not take advantage of that history and knowledge. For more info on our services and costs call Phillip W. Duff at 904-687-1687 X 101

Phillip W. Duff

Phillip W. Duff the Founder of Lighthouse Consulting was trained in Six Sigma while working for Bombardier Capital in 2001, and is highly successful helping organizations improve their processes using the Six Sigma methodology. Mr. Duff has consulted with numerous companies over the last 10 years and has shown the ability to enact cultural change in a company. He has also initiated programs proven to drive positive revenue growth both as an employee and a consultant. His focus is to help CEO’s with a focus on growth. His knowledge of technology and background in debt collections have combined to help companies automate processes and identify which processes provide profits. Mr. Duff has also developed a unique process of initiating cultural change as a part of developing a revenue-driven atmosphere in a variety of formats. This unique philosophy and technique are unseen to date. His substantial experience in the collection industry, Six Sigma core competency and extensive industry relationships can provide you and your team a matchless perspective into your accounts receivable business or any business strategy.

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