How Do You Pick Out The Great Negotiators In Your Staff? By Their Personality Traits Of Course.

What is it that makes a great negotiator? Why does one person always outperform the others in the staff? Its their personality! Many articles and books have been written about how to negotiate more effectively but the advice they offer is often difficult to apply. Research in personality traits provides help in predicting an individual’s ability […]

Anatomy Of A Call Centre Worker In Jamaica

Anatomy Of A Call Centre Worker In Jamaica The island of Jamaica in the Caribbean houses the largest group of English speaking call centre workers in the Caribbean. The number 2 business in Jamaica is Call centres. Tourism is the number 1 industry but there are an estimated 150,000 call centre workers on the island […]