Mergers and Acquisitions

There seem to be a few new trends in the industry relating to mergers and acquisitions. Many of the smaller collection agencies and law firms are being pushed to comply with stringent compliance measures from their clients and this is providing an opening for the sale of more and more mid sized businesses.
The trend has some particular deals happening to leverage the industries needs to reduce costs.
By this I mean that many of the deals recently completed and currently pending have been created by the need to have a cheaper call center and also by meager operating practices. Many of the issuers and larger placers of debt are asking their servicers to provide cheaper call center work offshore or nearshore. This is driving many mergers of Offshore call centers and US based call centers. the issuers want to know that the servicer can make money and also afford to work the files with intensity.
The second part of this trend is created by two factors the first the requirement of US based call centers to be SAS70 compliant. This requirement is leaving many small to mid sized in the cold. And the second driving force is meager operating practices.
So what is happening to many of the agencies and firms is consolidation or mergers. If you are intrested in better operating practices contact me for an operational assessment if you want to sell your business call me also. Phil Duff 904.687.1687